PrecisionX Privacy Policy

Effective Date: 23rd August 2024

This privacy policy outlines how PrecisionX collects, uses, maintains, safeguards, and discloses your personal information when you interact with our website, purchase services, or subscribe to our newsletter. It also details your rights regarding your personal data and how to contact us or regulatory authorities if you have a concern.

PrecisionX is committed to complying with the principles of the UK General Data Protection Regulation (UK GDPR) in all our data practices.

Data Controller Contact Information

PrecisionX is the data controller for this website and is responsible for processing your personal data. If you have any questions or requests regarding this privacy policy, please contact us:

  • Email: Query@precisionx.co.uk

Third-party Links and External Websites

Our website may include links to third-party websites, plugins, and applications. By clicking on these links or enabling such connections, you may allow third parties to collect or share data about you. We are not responsible for these third-party websites, and we encourage you to review their privacy policies before interacting with them. 

Personal Data We Collect

We collect and process various types of personal information to deliver our services. This includes, but is not limited to:

  • Identity Data: Full name, organisation name, username, title, date of birth, and gender.
  • Contact Data: Billing and delivery address, email address, and phone numbers.
  • Financial Data: Bank account details, payment card information.
  • Transaction Data: Records of payments you make or receive, and details of services purchased.
  • Technical Data: IP address, login data, browser type and version, time zone, browser plugins, device identifiers, and platform usage.
  • Profile Data: Username, password, purchase history, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences for receiving marketing from us or third parties, and your communication preferences.

We do not collect any special categories of personal data (such as health information or data related to criminal convictions) unless explicitly required and consented to by you.

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: When you provide your consent (e.g., for receiving marketing communications).
  • Contractual Obligation: When it is necessary to perform a contract with you (e.g., providing our services).
  • Legal Obligation: When processing is required to comply with legal obligations (e.g., tax laws).
  • Legitimate Interests: Where necessary for the legitimate interests of PrecisionX, provided your rights and freedoms are not overridden (e.g., improving our services, preventing fraud).

Data Usage Policy

We will use your data only for the purposes for which it was collected, including but not limited to:

  • Providing and improving our services.
  • Responding to inquiries sent through our support form.
  • Processing payments and issuing refunds when requested or appropriate.
  • Sending marketing communications if you have consented to receiving them.
  • Managing your account, including providing access to reports and other services.

Data Retention Policy

We retain your personal data only as long as necessary for the purposes we collected it, in compliance with legal and regulatory requirements. We also regularly review and securely delete data that is no longer needed.

For data collected based on your consent, we will seek to renew that consent at least every three years.