The following terms and conditions are crucial for your understanding before making a purchase. Please allocate the necessary time to thoroughly read and comprehend them.

Our site is only for users in the UK.

Our site is designed for individuals residing in the United Kingdom.

We may make changes to these terms and our site.

We periodically update these terms. Before using our site, please review the latest terms to ensure you are aware of the conditions set at that moment.

We reserve the right to update and modify our site periodically to align with changes in our services, user requirements, and business priorities.

Uploading content to our site

Content uploaded is considered non-confidential. While you retain ownership, you grant us and other users a limited license to use, store, copy, and distribute the content.

We reserve the right to disclose your identity to third parties claiming a violation of intellectual property or privacy rights due to your content. In our discretion, any post not complying with content standards may be removed.

You bear sole responsibility for securing and backing up your content.

We may suspend or withdraw our site.

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You must keep your account details secure and safe.

If you receive a user identification code, password or any confidential information for security purposes, it is imperative that you keep it confidential and refrain from sharing it with any third party. We retain the right to deactivate any user account if in our reasonable judgment there is a failure to comply with the terms of use. If you become aware that someone else knows your user identification code or password, please reset your password following the provided instructions on the login screen and promptly inform us.

Do not rely on information on this site.

The content on our site is for general information purposes only and should not be relied upon as advice. Before making decisions based on our content, it's crucial to seek professional or specialist advice. We make no implied representations, warranties, or guarantees about the accuracy, completeness or timeliness of the information on our site, although we strive to keep it current and accurate.

We are not responsible for websites we link to

Links on our site to other sites and resources from third parties are for informational purposes only. These links should not be construed as an endorsement by us of the linked websites or the information you may gather from them. We lack control over the contents of those sites or resources.

How we may use your personal information

Your personal information will be handled in accordance with the guidelines outlined in our Privacy Policy.

How you may use material on our site

We own the licenses for all intellectual property rights on our site and the materials published on it protected by copyright laws worldwide. All rights are reserved.

You are permitted to print one copy and download extracts of any page(s) from our site for personal use. You may share content with others but modifications to printed or digital copies are prohibited. Use of illustrations, photos, videos, audio sequences or graphics separately from accompanying text is not allowed.

Always acknowledge our status and that of any identified contributors as the authors of site content. Commercial use of any part of our site requires a license from us or our licensors.

If you violate these terms by printing, copying, or downloading materials your right to use our site will cease immediately and you must at our discretion return or destroy any copies you have made.

Rights you are giving us to use material you upload.

By uploading or posting content on our site, you grant us the rights to utilise that content. Additionally, you provide other users of the site and any third party with the license to use the content you uploaded or posted on our site.

Rules about linking to our site.

You are permitted to link any part of our site, ensuring it is done fairly and legally without damaging our reputation. The link should not imply an association, approval or endorsement from us where none exists. It's essential that you don't establish a link in a website not owned by you and our site should not be framed on any other site. We hold the right to withdraw linking permission without notice.

Rules about the single car check

To use this site for purchasing a check, you must be 16 or over. Follow the process of searching for a vehicle. During payment, we will request your email address, first name, and last name. After payment, we validate the vehicle registration number and charge you once we successfully receive information from our data supplier.

Technical Difficulties

If you’re experiencing an issue with your account or service our support team is ready to assist you with any concerns you may have. If you're not completely satisfied with our service, let us know and we can help. Please reach out to our customer support team, we promise to work to resolve your issue promptly and efficiently.

Please note

Once tokens have been redeemed, including accidental redemptions such as obtaining a vehicle report twice for the same registration number cannot be reversed or refunded.

Should you encounter any situation where a report cannot be displayed to you, whether through our application or from the data source, rest assured as we will get this sorted and initiate a refund process promptly for this report. Simply visit our support page to log your request, providing the vehicle registration number along with your name and email address.

If you encounter an error page, please reach out to our support team via the provided support page, and we will promptly assist you. In addition to this, please report any errors you may find to the support team.

This policy was updated on the 23rd April 2024