Privacy Policy

This privacy policy outlines the types of personal information we might collect from you and details our procedures for gathering, using, maintaining, safeguarding, and disclosing that information on this website. This includes any information you provide through our website, during the purchase of a service on our website, or when subscribing to our newsletter. This document also provides guidance on how to contact us or regulatory authorities if you have a complaint. We collect, use, and are accountable for specific personal information about you, adhering to the principles of the UK General Data Protection Regulation (UK GDPR). This website is not designed for children, and we do not knowingly collect information related to children. It is crucial to read this privacy policy alongside any other privacy or fair processing policies we may provide on specific occasions when collecting or processing your personal information. This ensures a comprehensive understanding of how and why your data is utilised.

Third-party Links and External Websites

Our website may feature links to third-party websites, plugins, and applications. By clicking on these links or enabling such connections, you may allow third parties to gather or share data about you. We want to emphasise that we do not have control over these external websites and their privacy practices. Therefore, we recommend reviewing the privacy policies of each website you visit when you leave our site

Data Collection

We collect various types of personal data about you, which can help identify you as an individual. This excludes data where personal identity has been removed to maintain anonymity. Here's a breakdown of the types of personal data we gather:

  • Identity Data: This includes information like your first and last name, organisation name, username or similar identifier, login credentials, marital status, title, date of birth or age, and gender.

  • Contact Data: This encompasses details such as your billing and delivery address, email address, and telephone numbers.

  • Financial Data: This category covers sensitive information like bank account and payment card details.

  • Transaction Data: We collect data related to payments you make and receive, as well as other details about services you purchase from us.

  • Technical Data: Information such as your IP address, login data, browser type and version, timestamps of your visits, page requests, referring website (if applicable), browser plugins, operating system details, device identifiers, and time zone settings are included here.

  • Profile Data: This includes your username, password, purchase history, preferences, feedback, and responses to any surveys.

  • Usage Data: We gather information about how you interact with our website and services.

  • Marketing and Communications Data: Your preferences regarding marketing communications, both from us and third parties, as well as your communication preferences, are included in this category.

Data Retention Policy

We prioritise the principles of data minimisation and removal, adhering to internal policies to ensure that we only request the minimum amount of data necessary for the intended purpose and promptly delete this data once it's no longer needed.

For data collected based on consent, we will seek to renew consent at least every three years.

Your Rights Regarding Your Data

You possess several rights over your data, including:

  • Revoking Consent: If data processing relies on consent, you can revoke this consent at any time. We make this process as simple as possible, such as by including 'unsubscribe' links at the bottom of all marketing emails.

  • Rectification and Deletion: You have the right to request the rectification and/or deletion of your information/account.

  • Access to Information: You have the right to access your information.

  • Lodge a Complaint: If you believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner.

Subscription/My Account

When you create an account and/or purchase a subscription, we store your name, email address, and the vehicle registration details on our server. In the dashboard section, you'll find a list of the vehicle reports you've redeemed along with a link to each report, this will also be emailed to the email address used to log in.

Data Usage Policy

We will utilise your data solely in a manner that aligns with the purpose for which it was collected.

For instance, we may use your personal information to:

  • Respond to inquiries sent to us through the support form.

  • Process refund payments upon request or when deemed appropriate by us.

  • Send you marketing communications via email, only if you have consented to receiving such communications and we believe they may be of interest to you.

Updates

We try to respond to all legitimate requests within 4 weeks. Occasionally it could take us longer than this if your request is particularly complex. In this case, we will notify you and keep you updated.

Updates to this policy will be posted on this page, please check back from time to time. Where the changes are significant, we may also choose to email all our registered users with the new details.

This policy was updated on the 23rd August 2024.